Help / Frequently Asked Questions

What Fees do I pay for using Indiemart?

IndieMart is a free service to register on. If you create a store and start selling goods on IndieMart, IndieMart charges a fee of 2.9% on the final sale price including shipping and handling. IndieMart charges fees only when sellers sell their products. If you want to sell on IndieMart, IndieMart needs to verify your PayPal account. In order to do this IndieMart charges a one time fee of 39 cents which will be credited to your account against any outstanding fees you may owe IndieMart in the future.

Do we protect your Policy?

At Indiemart your privacy is very important to us. For a complete overview on our privacy policy, please click here.

Requirements to sell on IndieMart?

To sell on Indiemart you need to be 18 years old, have a product your passionate about and not sell anything that is in violation of applicable laws. For a complete list please visit our terms of use.

Selling Policies?

For goods being sold on Indiemart, Indiemart is a venue where merchants sell there product. If a good is not shipped or the terms of the contract are not met, please take up those inquires with the payment system which the money was sent if a refund is desired. Vendors will use PayPal for this service and check with the PayPal for all refunds. It is your right to write a bad review if a merchant doesn't deliver the specified product, a high volume of complaints against a merchant will warrant an investigation by Indiemart and might lead to disciplinary action that may include suspension or termination of the service for that merchant.

Shipping Policies:

When goods are shipped by merchants they are to have their shipping policies clearly stated in their store. Indiemart doesn't specify any guidelines for shipping requirements. Please check individual merchant store for shipping policies and procedures.

How do I buy?

Buying on Indiemart is easy. Anybody can browse our site, in order to make a purchase you must be signed in to your account. If information has been entered previously and saved, there is no need to reenter that information again.

How do I customize a store?

We designed our store customization feature so merchants with no design or programming abilities can create a visually pleasing and functional store to help them sell online. For the more advanced user CSS codes can be used. If you need help customizing your store we have created some helpful hints here.

How do I use PayPal for shipping?

Visit this link for information on PayPal Shipping: Click Here